MEGAMAK is a distributor of Cummins Inc. in Mexico and has a fleet of transportable electric generators to rent energy to its customers, as well as offering an exclusive after-sales service and maintenance service to its customers’ equipment. For almost a year now, it has adopted our ÁRTIMO platform as an integral system through which it has managed to digitally transform its operation and business model.
Today its Fleet of Income Generators and some of the maintenance customers are connected to ÁRTIMO and recently it has successfully concluded the implementation of this wonderful control center “C4”, which has become the basis to provide support and make decisions in real time that directly impact the availability and reliability of such equipment.
Now MEGAMAK
– Have your equipment inventory updated
– Accurately measure hours of operation
– Know the power of work of your teams in real time
– It has our exclusive real-time diagnostic module to prevent catastrophic failures that are addressed from your new C4.
– You can take better advantage of your service technicians and increase your productivity.
– Guarantees maximum reliability and availability of your equipment fleet.
In addition, it has created new channels of communication with its customer base to whom it now knows better and every day delights with its excellent service.
This project has been successful so far thanks to the commitment and leadership of Engineer Alejandro Castelán, the members of his team and the support of Cummins de los Andes who have shared their knowledge and experience with their counterpart in Mexico.
Author: Jorge Mario Cardona – Manager LAP TECHNOLOGIES (LinkedIn https://www.linkedin.com/in/jorgecardonatechinnovation/)
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